FAQ

Do I need a DMX controller?

No — the kit is fully plug-and-play. The wireless RF transmitter syncs all tubes without any external controller, software, or programming. Power on and perform.

How do I set up the kit?

Charge all tubes via USB-C. Power on the transmitter, then power on the tubes — they'll sync automatically within seconds. Select your animation via the companion app or cycle presets with the onboard button on each tube.

How many tubes can sync to one transmitter?

Up to 24 tubes per transmitter, all fully synchronized.

How long does the battery last?

Up to 8 hours of continuous use on a full charge, depending on brightness level and animation mode. High-intensity effects at full brightness will reduce runtime.

How long does it take to charge?

2–3 hours from empty via USB-C. All tubes can charge simultaneously using standard USB-C chargers or a USB hub.

Can I use the tubes while they're charging?

Yes — the tubes can operate while connected to a USB-C power source, making them suitable for permanent installations.

What is the wireless range?

Up to 100m (330ft) line-of-sight. In dense venues with obstructions, expect 30–60m of reliable range.

Will the tubes stay in sync?

Yes — the RF link maintains tight synchronization across all tubes simultaneously. There's no noticeable latency between fixtures.

Does it interfere with Wi-Fi or other wireless gear?

The tubes use a dedicated RF frequency separate from Wi-Fi and Bluetooth, so interference is minimal in most environments.

What app do I need?

The SFX LED companion app, available on iOS and Android. It lets you browse all 500+ animations, adjust brightness, set timers, and group multiple transmitters.

Can I use these with a DMX controller?

Yes — the transmitter accepts standard DMX512 input if you want manual fixture control from a lighting desk.

What about the WLED tubes?

The WLED DMX tubes use WLED firmware and are compatible with the full WLED/ESP32 ecosystem — including E1.31, DDP, Hyperion, Home Assistant, xLights, and browser-based control.

Are the tubes water resistant?

Yes — IP54 rated for dust and splash resistance. Suitable for outdoor use in light rain. Not rated for full submersion or high-pressure water jets.

Can I mount them on a truss or stand?

Yes — each tube includes a tripod stand. The 1/4-20 thread mount is also compatible with standard light stands and truss clamps.

What is the warranty?

SFX RGBW Wireless Tube Kits come with a 2-year warranty covering manufacturing defects. WLED DMX Tubes are a limited beta run — sold as-is with no returns.

How do I get support?

Email team@sfxled.com and we'll get back to you within one business day.